Terms and Conditions
These terms apply unless otherwise agreed between Knutwall Marking Systems AB and the customer.
Order / Delivery times:
Ordering is done through our ordering system online on our website. Of course, orders made in other ways are also accepted, e.g. by phone or email. For orders with documentation that we have to handle manually, a fee is added as standard per brand / sign. For special orders with large files in consultation with the customer, we switch to hourly rates instead (SEK 500.00 / hour) for handling. Orders that have been confirmed by us via e-mail, telephone or online are binding and will be invoiced in full. If your order has not been confirmed, we can make adjustments to it or cancel it.
Delivery usually takes place the next day for orders before 16.00. For larger orders, we will contact you to divide and prioritize the part of the order you need until the next day. Priority orders are those that come via our online system in the first place. For orders that have not gone through our ordering system, the delivery time can be 1-3 working days. The delivery date is the date when your products leave us.
Shipping cost within Sweden, Letter SEK 49 up to SEK 1,000 of the order value. Other orders are sent with a traceable company package SEK 99.00. Lost order / item that has not reached the customer is immediately replaced by the seller.
The cost of shipping is always charged unless otherwise agreed between the customer and Knutwall Marking Systems AB.
Prices are excluding VAT.
Invoice is sent for each order, 30 days net with 11% default interest.
The minimum charge is SEK 100, if your order is less than this amount, the price is adjusted up to SEK 100 excluding VAT.
If something in your delivery does not match your order, we will try to correct this immediately. In the first instance, a corrected delivery will be sent to you. Should you still not be satisfied, we will credit the order. Remarks must be notified no later than 10 days after you receive the products.
You agree with our policy on how we protect, handle and use personal data at Knutwall Marking Systems AB.
Do you want to read more about our policy regarding GDPR push here.
Do you have any questions? Dont hesitate to call us on +468-646 94 01.
152 42 Södertälje (Sweden)
(+46) 08-646 94 01
Copyright: Knut Wall Marking Systems AB 2020